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Graphics Interchange Format  |  1997-01-16  |  33.3 KB  |  384x320  |  4-bit (16 colors)
   ocr: THE DECREASING NUMBER OFL CALLSTOTECH SUPPORT 8.000- 7,283 6,776 7.000 6,368 15,835 6.000- 4,992 5,000 4,780 4,189 4,000- - - 3,6001 3,000 3:583 2,927 2,083 MR 2,000- 2;117 1,715. 1,000 Q1 - Q2 Q3 - Q4 Q1 Q2 9800102.0904 Q1 1993 1994 1995 1996 Catendar year No More Calls for Help. Since: implementng the lechConnect help desk. solution, Storage amensions has seen:a rapid secrease 111 the numbet J relepitone calls Tor Suppor25, percent: o1 users: are arenay: usmg theinternet support provided by Irte sustert